• TODAY I WILL LISTEN

    By Marva Shand–McIntosh Today I will listen Without interrupting Without judging Without second guessing Without gazing Without rehearsing Without discounting Without filtering Without correcting Without contradicting Today I will just…

  • Active Listening

    Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid,…

  • People have meaning

    Effective listeners remember that “words have no meaning – people have meaning.” The assignment of meaning to a term is an internal process; meaning comes from inside us. And although…