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Blaming patients: a very human temptation
Being a good doctor requires positive emotional work, understanding, liking, sympathising, commiserating and finding, together with the patient, the best route through a difficult situation.
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Let me be – a poem from a hospice volunteer
Caroline Macdonald is a volunteer coordinator for a hospice organization in Maine. “One way I have found to deal with the work is to write poetry and to share it with…
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I Can Hear You But I Can’t Understand The Words You’re Saying
This summer I met Alan Ehrlich, Independent Researcher in the Area of Listening Disorders and Listening Rehabilitation (http://listeningdisorders.org), at the ILA convention. He wrote this beautiful poem. I can hear…
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‘Hema luistert het beste’
Voor mijn internationale studie ‘Certified Listening Professional’ lees ik veel onderzoeken. Uit elk onderzoek blijkt telkens weer dat een klant tegenwoordig de beleving van het product of dienst minstens zo belangrijk vindt als…
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We are all connected
http://www.youtube.com/watch?v=JsViKFU63i4 Humans are a part of Nature. Therefore if we do not respect and work within Nature like all other beings do, by not respecting Mother Earth, we are not…
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A conversation about questions
As Voltaire said : “Judge a man by his questions rather than by his answers.” Life is filled with unanswered questions, but it is the courage to seek those answers…