• Beyond Empathy as Projection

    Listening, Otherness, and Relational Restraint In many traditions of listening, including communication studies, clinical psychology, counselling, leadership development, and organisational practice, empathy is treated as a core competence. To listen…

  • We listen with our heart

    If you change the way you listen to others, you can connect and understand them with greater richness and depth. It is a mutual benefit! Just try it. When I…

  • Listening makes us human

      Could more face-to-face listening improve empathy and our ability to resolve disagreements in the world? The International Day of Listening serves primarily to call attention to the importance of…

  • The power of empathy

    A sympathetic person assumes that the speaker must be feeling what she felt and the empathic person assumes that the speaker may not be feeling the same as she felt.…